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Price Range:
Amazon: $149.99
Pricegrabber: $90.00 - $139.99 from 3 Sellers
Review 1
Header: Painful Installation
Reviewed By: NYC Customer
Date Reviewed: April 17, 2006
Considering how long and difficult it was to set up and install this printer, it better be the best device ever invented! I have installed hard drives and loaded operating systems in less time with fewer headaches than setting up this printer.
I wanted this printer to work on my network which is wired and wireless, with a PC and a MAC. According to all my research, this was do-able. I did get it all to work, but it was a painful ordeal that took two days.
The documentation is terrible. It comes with about six manuals and pamphlets, and not one of them accurately represents any of the true set-up instructions, screen shots or procedures. With enough trial and error, you eventually figure out what works and what doesn't. You cannot allow any program of any type to run in the background while you are installing the software. Nothing. If you have automatic updates scheduled that you've forgotten about, they will crash the install. If you aren't disconnected from the Internet, you will crash the install. If you breathe wrong, you will crash the install. And crashing the install will require at least two re-boots to remove the software and start over. Even after you get the software installed, if it isn't configured EXACTLY EXACTLY EXACTLY right, it won't work, and no diagnostic will tell you what you did wrong. The only way to fix it is to un-install and start over.
OK, point made. My other complaint is that there is no output "catch tray" for printed copies. They just kind of fall out onto the desk or whatever. Dumb design.
The buttons on the front of the printer are not explained anywhere in the manuals that come with the printer. The only way to figure them out is to go online and look them up in the online documentation. Even that documentation is sorely lacking. It goes into great detail about the difference in the types of wireless frequencies, but doesn't tell you nearly enough about how to configure the communications parameters to work with your wireless router. Imagine looking up a recipe to bake a cake and halfway through, it starts telling you how flour is made.
It is indeed much quieter than my previous HP printer, and even has a "quiet mode" to mute it more. The envelope function appears to work better, although you do get an error message when you use it. Once you click through it, it prints fine, so I'm not exactly sure why the error message.
Is it a good printer worth the money? Too soon to tell. I'm still licking my wounds from setting it up.
Supplies:
HP 96 Black Inkjet Cartridge (21 ml)
HP 95 Tri Color Inkjet Cartridge (7 ml)
HP 99 Photo Inkjet Cartridge (13 ml)
Premium Refill Kit (Color) to Refill C8766 (HP 95) and C9363 (HP 97)








